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Check-in/Check-out: Normally check-in is from 2 pm and on the day of departure guests are asked to leave the apartment by 11 am. However the apartment owners try to be flexible and if possible ensure early check-in or late check-out options. Please always let your requests known in advance. At most apartments a luggage deposit is possible. Key pick-up/arrival: The key can be picked up at a previously agreed time at the apartment. There is no reception, the apartment owner or his/her representative only goes there to meet you, hands over the keys and collects payment. Please let us know your expected arrival time as detailed as possible (eg. flight nr.) and provide your mobile phone number to be able to get in touch in case of delays. You will also receive a stand-by phone number, that you can call in case of delay or other problems. Arriving by car: It is not easy to estimate your arrival time when coming by car. Please call the given stand-by number when you are appr. 30 kilometres away from Budapest. Payment: The payment is due upon arrival, please have it ready along with the deposit (where applicable). The apartment owners can accept cash only. If you wish to pay in advance via bank transfer, it can be arranged – please indicate it when making a booking. Deposit: At some flats a deposit is requested upon arrival (usually one night fee). It is returned upon departure, if no damage was made. Cleaning: The final cleaning is included in the price. If you are staying longer, bedsheets and towels are changed every 7th day. It is possible to arrange cleaning more frequently for a small extra fee, please indicate your request in advance. Bedsheets and towels: bedsheets and towels are provided, you don't need to bring these with you. Minimum stay: The minimum stay can be different at the certain apartments and especially at highly frequented periods such as Easter, Formula 1, Sziget Festival, New Year's Eve, etc. Please check it before booking. Otherwise the owners try to be flexible. One night stays are only possible with paying a small surcharge, the amount of which may vary. Cancellation/modification: We do not ask for credit card guarantee, however if you do not need the accommodation you have booked, we ask you to please cancel it as soon as possible. In most cases we contact you (via e-mail or telephone) approximately one-week before your arrival to re-confirm your stay. In some cases we may ask for pre payment per bank transfer (e.g. extra season, booking more apartments, etc.). Prices: The prices contain the accommodation fee, final cleaning, gas, electricity, water consumption, linen, towels and taxes. No extras. |
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